BitExchange Nigeria operates a private crypto-to-naira trading service (Real Humans with the help of AI). We do not automatically accept trades from the public. Every transaction is subject to our internal review and discretion.

Private and Discretionary Trading

BitExchange mainly deals with known persons, referred persons, repeat traders, and counterparties who we are reasonably comfortable trading with. We are not under any obligation to process every trade request sent to us through WhatsApp or any other channel.

Prohibited Transactions

We do not accept, process, or knowingly facilitate transactions connected to any of the following:
  • fraudulent activity or stolen funds
  • phishing, hacked wallets, or compromised exchange accounts
  • impersonation or identity misrepresentation
  • mule accounts or proxy bank accounts
  • romance scams, investment scams, giveaway scams, or chargeback-related abuse
  • sanctions evasion, terrorism financing, or any criminal activity
  • transactions structured to hide the real sender, beneficiary, or source of funds
  • any activity that appears unlawful, deceptive, abusive, or inconsistent with a legitimate trade

Source of Funds and Transaction Legitimacy

By trading with BitExchange, you represent that your crypto, funds, and related accounts are not linked to fraud, theft, unauthorised access, financial crime, or any unlawful activity. You also confirm that you are authorised to control the wallet, exchange account, and bank details connected to the transaction.

Referee Requirement for Trades

For certain transactions, especially suspicious transactions, unusual transaction patterns, or high-volume orders, BitExchange may require the trader to provide a referee before the trade can continue.

This referee requirement is mandatory where requested by us.

The referee must be a real, traceable person. The referee should be someone already known to BitExchange or someone we can reasonably verify.

Right to Report, Pause, Delay, Decline, or Cancel

We reserve the right to pause, delay, review, refuse, reverse where applicable, or cancel any transaction.

Where we suspect fraud, money laundering, stolen assets, impersonation, account abuse, or any unlawful activity, we reserve the right to report the matter to relevant authorities.

Policy Updates

We may update this policy at any time to reflect changes in our risk controls. Continued use of our service after any update means you accept the revised policy.

Acceptance of This Policy

By requesting, initiating, or completing any trade with BitExchange, you acknowledge that you have read, understood, and agreed to this Anti-Fraud, AML & Transaction Review Policy.